Privacy Policy

All Detailing Services

All Detailing Services is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services.

Information We Collect

We may collect personal information including:
• Full name
• Phone number
• Email address
• Service address/location
• Vehicle details (where relevant)

We may also collect website usage data such as IP address, browser type, and pages visited.

How We Collect Information

We collect personal information when you:
• Contact us via phone, email, or website
• Request a quote or make a booking
• Interact with our website or advertisements

Information is collected directly from you unless otherwise permitted by law.

Use of Personal Information

We use your personal information to:
• Provide and manage our services
• Process bookings and communicate with you
• Send updates, reminders, and promotional messages (where permitted)
• Improve our services and customer experience
• Comply with legal obligations

We do not sell your personal information.

Disclosure of Information

We may disclose your information to:
• Service providers or contractors assisting in delivering services
• IT, website, or communication service providers
• Government or regulatory authorities where required by law

All third parties are required to handle your information securely.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

To do so, please contact us using the details below.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations.

When no longer required, we take reasonable steps to securely delete or de-identify your information.

International Data Transfers

Some of our service providers may store or process data overseas. We take reasonable steps to ensure your information is handled securely and in accordance with applicable laws.